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Privacy Policy

Effective Date: February 06, 2023

Last Updated: April 16, 2025

Welcome to StepsStamp (“App”, “Website”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or website. Please read this policy carefully to understand our views and practices regarding your data and how we treat it.

About StepsStamp

StepsStamp (“we,” “us,” or “StepsStamp”) operates the website stepsstamp.com and its associated mobile application (“app”). We are committed to protecting the information you share through our digital platforms. This Privacy Policy explains what types of information we collect, how we use it, and the measures we take to keep it secure, whether you access our services via our website or our app.

User Consent

By providing your personal details through our website or app, including connecting your third-party crypto wallet, you explicitly agree to this Privacy Policy. Your interaction with our platforms—including any required wallet connection—constitutes your informed consent to the collection, use, and sharing of your information as described herein.

1. Information We Collect

A. Personal Information

We may collect the following personal data during registration or use:

  • Full name
  • Email address
  • Phone number
  • Location data (if you opt in)
  • Wallet addresses (MetaMask or other crypto wallets)
  • KYC information (when required for compliance)
  • Age, survey responses, contact number

B. Health & Fitness Data

To enable step tracking and fitness rewards:

  • Step count (via Built-in Sensors)
  • Movement patterns from accelerometer, pedometer, and gyroscope
  • Activity timestamps
  • Daily goals and achievements

C. Device & Usage Information

We collect:

  • Device model, OS version, and app version
  • IP address and device identifiers
  • App interaction data (screens visited, time spent, etc.)
  • Referral code usage and tracking
  • Notification preferences
  • Browser type and domain name when using website

D. Blockchain & Wallet Data

  • Number and type of Blockchain blocks purchased
  • SSB token balances, staking history, reward distribution
  • USDT wallet transactions
  • Marketplace purchases using tokens

E. Financial Data

  • Deposits/withdrawals using crypto wallets
  • Transaction histories (stored securely)
  • Revenue generated from nodes and token sales

2. How We Use Your Information

  • Identify you as a registered user
  • Manage and operate our website and mobile app
  • Fulfill your service requests and improve your overall experience
  • Send communications such as emails, newsletters, surveys, and promotions
  • Protect our services and safeguard our community
  • Conduct market analysis and statistical evaluations
  • Store your walking data on our database and blockchain for transparency and immutability
  • Reward users based on their walking data
  • Detect and prevent fraudulent or illegal activities
  • Comply with legal obligations by sharing data with appropriate authorities

3. Third-Party Data Collection, Wallet Connection, and Mobile Integrations

Our digital platforms integrate third-party services, libraries, and SDKs that may independently collect and transmit user data. This includes analytics tools, advertising networks, performance monitoring services, and crypto wallet providers. In particular, users are required to connect to a third-party crypto wallet (such as MetaMask, Trust Wallet, etc.) to access specific features on our website and within our app. When you connect your wallet, certain information may be shared with the wallet provider. We ensure that all data collection and transmission activities—whether through our own systems or via third-party integrations—are fully disclosed in our Data Safety form and this Privacy Policy.

We use third-party software development kits (SDKs) and libraries that may collect and transmit user data off-device for specific purposes, including analytics (e.g., Firebase, Google Analytics), crash reporting (e.g., Sentry, Bugsnag), and wallet integrations (e.g., WalletConnect, MetaMask SDK). These SDKs may collect identifiers (e.g., device ID, IP address), app activity, performance data, and user events. All such SDKs and data flows have been disclosed accurately in our Google Play Data Safety form and this Privacy Policy. We regularly audit SDK behavior and ensure no undeclared personal data is collected or shared without user consent. This includes analytics tools, advertising networks, performance monitoring services, and crypto wallet providers. In particular, users are required to connect to a third-party crypto wallet (such as MetaMask, Trust Wallet, etc.) to access specific features on our website and within our app. When you connect your wallet, certain information may be shared with the wallet provider. We ensure that all data collection and transmission activities—whether through our own systems or via third-party integrations—are fully disclosed in our Data Safety form and this Privacy Policy.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following cases:

A. Service Providers

We engage third-party vendors for:

  • Cloud storage and database management
  • Payment processing
  • Analytics and crash monitoring
  • Email and push notification delivery

B. Blockchain Transparency

Your token balances and transactions may be visible on the public blockchain. Wallet addresses, not personal details, are recorded.

C. Legal Obligations

We may disclose your data if required by law, regulatory obligation, or to protect rights and safety.

D. Operational Sharing

We may share data with trusted third-party providers, including our group companies, for operational purposes such as sending newsletters or performing technical functions.

5. Links to Other Sites

Our website and mobile app may contain links to external sites. Once you click on an external link, you will leave our platforms, and we are not responsible for the privacy practices of other websites or apps.

6. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies across our website and app to enhance your browsing experience and store user preferences. Disabling these technologies may affect your experience on our platforms.

7. Security Measures

The security of your personal information is critical to us. We employ a range of technical, operational, and physical security controls designed to prevent unauthorized access, disclosure, or misuse of your data. In the event of a security breach, we will notify you as required by applicable law; however, no system is completely secure, and StepsStamp, its affiliates, and directors cannot be held liable for any unauthorized access or misuse.

8. Data Retention

  • Step and activity data is stored on our servers and blockchain indefinitely for auditability and reward verification.
  • User profile and wallet-related data is retained for the duration of your active account and for up to 180 days after account deletion for operational and legal compliance purposes.
  • Financial and transaction-related data may be retained longer, subject to local jurisdiction requirements (e.g., anti-money laundering laws).

After these retention periods, data is securely deleted or anonymized unless further retention is legally required.

9. Account Deletion

You can delete your account directly from within the app (via the profile/settings section), or you may contact us via email at [email protected] to request account deletion.

Once your request is processed:

  • All personal information such as your name, email, and connected wallet ID will be permanently removed from our systems within 15 business days.
  • Any remaining step data, blockchain transactions, and token activities that have been recorded on the blockchain cannot be deleted, as they are immutable.
  • You will receive an email confirmation once deletion is complete, subject to any retention required by legal obligations.

Please note that account deletion will remove your associated personal data in accordance with applicable laws and our data retention guidelines.

10. Your Choices and Rights

  • Access or modify your account information at any time.
  • Request deletion of your data (subject to transactional requirements).
  • Opt out of marketing and non-critical notifications.
  • Withdraw consent for location and health data access at any time.

11. International Transfers

Your data may be stored and processed in servers outside your country of residence, including countries that may not offer the same level of protection.

12. Updates to This Policy

This Privacy Policy applies to both our website and mobile app. We reserve the right to modify any part of this policy at any time, and we encourage you to review it periodically for updates.

13. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact:
📧 [email protected]
🌐 www.stepsstamp.com

14. Key Definitions

  • Personal Information: Data that can directly or indirectly identify an individual.
  • Anonymous Information: Data that does not identify an individual.
  • Internet Protocol (IP): The system used for exchanging messages between computers over the internet.
  • Cookies: Small data files stored by your browser or mobile device after visiting our website or app.